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General Old Colony YMCA Social Services FAQs

Q: Who funds the Social Service Programs Offered by Old Colony YMCA?

A: Our programs are provided through numerous sources:

  • Contracts with Commonwealth of Massachusetts departments, including the Department of Youth Services, Department of Children and Families, Department of Mental Health, Department of Public Health, and the Department of Transitional Assistance

  • Local funding through the communities we serve, including Brockton, Taunton, and others

  • United Way funding

  • Generous donations to our Strong Kids Campaign

  • Private and foundation gifts

Q: How can I work for the Y?

A: Are you interested in pursuing a career in Human Services as part of  Old Colony YMCA Social Services team?  For more information, contact:

  •  Senior Vice President, Program Development/Quality Assurance: Joanne Mathews | 508-897-1279 | email

  • Vice President, Clinical Services: Thomas W. Dunse | 508-990-1902 or 508-324-0473 | email

Q: Can I get an internship at the Y?

A: For information on available internship opportunities with the YMCA, please contact Lauren Scott at

Community-Based Program FAQs

Adolescent & Family Stabilization Program

For more information, please contact Deana Melone, Program Director, at 508 324-0473.

Brockton Resource Center

Q: Where are you located?

A: The Brockton Resource Center is located at 141-143 Main Street, Brockton, MA 02301. The BRC is easily accessible via the BAT bus system as well as the MBTA commuter rail.

Q: When are you open?

A: The Center is open 8:00am - 4:30pm three days per week and until 7:30pm two days per week.

Q: How may one be referred to the Center?

A: Referrals to the Center are made via the Trial Court (for active probationers) or the MA Parole Board (for Parolees) and the Center may also receive referrals from the Sheriff's Department or the Department of Corrections.

Q: How can I obtain more information?

A: For more information, please contact:

Brockton Resource Center
141-143 Main Street, 2nd Floor
Brockton, MA 02301
508-427-4782 tel
508-427-5883 fax

Tara Canavan, M.Ed.


For more information on Old Colony YMCA Mental Health Clinic or Substance Abuse services, please contact:

Old Colony Y Mental Health Clinic
891 Montello St, Brockton, MA 02301
508-427- 4383 clinic
508-584-1100 alternate
508-584-4328 fax

YouthBuild Brockton

Q: Who is eligible?

A: Young men and women between the ages of 16-24 who do not have a GED or High School Diploma and are interested in bettering their lives through education and skills training.

Q: How do I apply?

A: Contact the program by phone or walk-in to begin the application process. The application process consists of filling out an application, taking a placement test, and attending an interview with program staff.

Q: Do I get paid?

A: Yes, you do receive a bi-weekly stipend for attending YouthBuild Brockton. This stipend is attendance and performance based.

Q: What else does YouthBuild Brockton offer besides a GED?

A: YouthBuild Brockton offers a wide range of services and opportunities including construction skills training, job placement assistance, post-secondary education assistance, life skills programming, drivers' education, leadership and civic engagement opportunities, "green" industry training, local and national YouthBuild events and activities, and referral to many community resources.

Q: Does YouthBuild Brockton accept students with criminal records?

A: Yes, depending on the severity of the charges. Please contact us and we will handle your situation individually and confidentially.

Q: How long is a day at YouthBuild Brockton?

A: The program runs Monday through Friday, 8am-3pm.

Q: What is the duration of the YouthBuild Brockton program?

A: YouthBuild Brockton is a ten month program from October through the following July.

Q: Do you accept everyone who applies?

A: No, space is limited so get the application process underway early and show us you are truly committed to improving yourself through education and job training!

Q: What if I’m not ready to commit to this program?

A: If you like the idea of YouthBuild, but are not sure if you can commit to a 10-month program, contact us anyway.  We have other educational and job placement opportunities that might be a better fit for you!

YouthBuild Fall River

Q: What if I have been in trouble in school?

A: Most YouthBuild students have had trouble in school. But, if you are ready to be serious about your education we will provide small class instruction designed to take advantage of your strengths.

Q: What if I have been in trouble with the law?

A: Are you ready to put that life behind you?  If you can honestly answer yes to that question and are willing to give up the "street life" you can be successful in YouthBuild.

Q: How long is the program?

A: The program lasts 10 months and runs Monday through Friday from 8:00am to 3:00pm.

Q: Could I go to college after the program?

A: If you work hard and earn your GED you can move on to higher education and you can even earn a scholarship.

Residential Program FAQs

Boys Detention Program

Q: Can I visit a resident?

A: Visits are scheduled on Thursday, Saturdays, and Sundays with approved visitors. In order to sign up for visits please contact the program at 508-584-5700.

Boys Assessment and Stabilization Unit (BASU)

Q: Can I visit a resident?

A: Visits are scheduled on Thursday, Saturdays, and Sundays with approved visitors.  In order to sign up for visits please contact the program at 508-583-1875.

Q: How can I get involved in my child’s treatment program?

A: If you are interested in becoming an active participant in your son's treatment, please contact the program's Clinical Director at 508-583-1875.  If you have any questions, please feel free to contact the program's Caseworker at 508-583-1875.

Boys Revocation

Q: Can I visit a resident?

A: We allow visits from all family members as approved by the DYS Caseworker.  Clients have the opportunity to visit with their families four times a week on Saturdays, Sundays and during family group on Tuesday and Wednesdays.    Special arrangements are made for family members who cannot visit during the regularly scheduled visiting hours.  We have the use of an elevator for visitors requiring handicap access.  To arrange a visit please contact Mo Barrett LCSW, Clinical Coordinator @ 508-427-4364 ext. 299.

Q: What are Family Groups?

A: Each week our Unit Clinician's will hold a Multi-Family group with his/her case load. The family groups will be held on weekday evenings to give working parents a chance to attend. The groups will begin at 6:30pm and go to 7:30pm.  Parents are encouraged to arrive at 6:00pm, and receive 30 minutes of visit time. To arrange a visit please contact Mo Barrett LCSW, Clinical Coordinator @ 508-427-4364 ext. 299.

Q: Have a question that is not answered here?

A: Please contact:
Jeffrey Myshrall

Brewster Treatment

Q: Who can visit the youth?

A: Only visitors approved by the program Administration and the Client's caseworker are allowed to visit. Visits can be expanded to include a broader base as the clients progress through the level system. Visiting hours at the program are Wednesdays between 6:00pm and 7:00pm and Sundays between 1:00pm and 3:00pm.  All visits must be scheduled in advance with the clinician.

Q: What is the phone call policy?

A: Clients are allowed to make one phone call per day during the hours of 4:00pm and 9:00pm. Clients are only allowed to contact parents and legal guardians.

Q: What can I bring to the program?

A: Visitors are only allowed to bring clothing, toiletries and literature that has been approved by the program administration. Clients that do not have any of the above will be provided these items by the program.

Q: Can my child have money while he is at the program?

A: Yes, clients are allowed to order out from the local restaurants as they progress through the level system.

Q: Will my child have their own room?

A: The clients share living space with eight other residents in what is referred to as a "cabin".

Q: Does your program conduct strip searches?

A: No, the program utilizes garment searches upon intake and whenever a client leaves the program and is not supervised by program staff.

Q: Do clients have access to home passes?

A: Yes, clients have the opportunity to participate in "Home Passes" as they near graduation. Home passes must be approved by the client's caseworker.

Q: Are the clients allowed to leave the property?

A: Yes, the clients are encouraged to participate in activities within the community contingent upon their advancement within the level system.

Q: Have a question that is not answered here?

A: Please contact:
Mike Bambery
Executive Director
508-896-9700 ext 101

Transition to Independent Living

Q: What is involved in the Transition to Independent Living program?

A: The therapeutic day program includes the following services:


Behavior Management


  • Individual Therapy

  • Four-Phase System

  • Community Based

  • Family Therapy

  • Orientation *Week 1-6

  • Public School

  • Testing

  • ITIL Phase*Week 7-19

  • GED Program

  • Crisis Management

  • TIL  Phase*Week 20-32

  • Community Colleges

  • Group Therapy

  • Independent Living Phase*Week 32-?


Target Areas

Group Therapy

  • Behavior
  • Drug and Alcohol Group


  • Substance Abuse Evaluation and Treatment
  • Termination Group


  • Medical/Health
  • Eating Disorders Group


  • Sexuality
  • Incest/Sexual Abuse Group


  • Legal
  • Anger Management Group


  • Recreation/Leisure
  • Social Skills Group


  • Family
  • Group Therapy


  • Community/Independent Living
  • Sexually Transmitted Disease Group


  • Therapy



  • Educational/Vocational/Employment



Girls Secure Detention

Q: Do I need to provide anything to my daughter?

A: All personal item needs are provided while a resident is in our care. Residents will have an opportunity to experience growth through a series of rewards and limit setting. Our level system is a goal oriented part of our program that enables a resident to earn daily credit points as a result of good behavior and positive participation in our program.  These points are made available to the residents on a weekly basis for her to be able to purchase various personal items they may like from our store.

Q: When may I visit?

A: Visits are held Saturdays and Sundays from 11:00am to 12:00 noon plus 1:15pm to 3:15pm. Parents and approved visitors who are unable to visit on our scheduled days are provided additional visit time on Wednesdays from 4:00 to 5:00pm. A time to visit for visitors who cannot make the stated time will be arranged by our Clinical Staff.  All requests for visits must receive prior approval from our Clinical Staff.

Q: Have a question that is not answered here?

A: Please contact:
Sandra Bromberg
Executive Director


Q: How are clients referred and selected for the STRIVE program?

A: The DYS refers clients to the program. When a referral is made the clinical department receives information on the committed youth's criminal offenses, educational history, clinical treatment history, and many other evaluations and/or assessments that are available. Following careful review of these documents the potential clients' are interviewed and then a decision is made by the youth and the program if STRIVE is an appropriate match for all parties involved.

Q: Are residents allowed to leave the program and use the community on a regular basis?

A: Residents earn the ability to use the community both under the supervision of the program staff and on their own. The amount of time they are allowed to be unsupervised in the community is determined by the resident's level, DYS caseworker, and the program administration.

Q: Are families allowed to visit the program?

A: The program has visits on Saturday and Sunday from 12pm-2pm. Additionally, the program will work with to schedule visits during the week if an approved visitor cannot visit during the weekend hours. The family members and friends allowed to visit residents must be approved by the DYS caseworker. Visits must be scheduled with the clinical department by 4pm on Friday. Once a resident is on the higher levels they may visit with family members and friends in the community as well.

Q: Are residents allowed to make phone calls daily?

A: Residents have an approved telephone list which is established by DYS caseworkers and the clinical department. Residents are allowed one 15 minute phone call on a daily basis. When residents make level 2 and higher they are given two 15 minute phone calls on a daily basis. Residents may also make daily phone calls to potential employers, DYS caseworkers, DCF social workers, attorneys, and any other necessary professional phone calls.

Q: How are residents supervised when they are in the community without program staff?

A: Residents are required to sign a pass contract before going into the community. This document explains the rules and expectations the program has for the residents while they are in the community. Furthermore, residents are required to check-in with the program via phone several times during community and home passes.

Brockton STARR

Q: Who can visit the youth?

A: Only visitors approved by the Department of Children and Families are allowed to visit residents.  Some youth are permitted to visit their families at home or in the community; those who cannot have the opportunity to receive visits at the program.  Visiting hours at the program are Tuesdays between 6:00pm and 8:00pm, and Saturdays and Sundays between 4:00pm and 8:00pm.  All visits must be scheduled in advance with the clinician, caseworker or family liaison.

Q: What is the phone call policy?

A: Residents are allowed to make or receive one personal phone call a day between the hours of 5:30pm and 7:30pm. (Must be approved by Department of Children and Families) Youth have the opportunity to earn an additional phone call per day based on good behavior.

Q: Can my child have their cell phone?

A: Cell phones are not allowed at the program. If your child has a cell phone when they come to the program, it will be locked in a safe until the guardian or the Department of Children and Families employee can retrieve it. Youth will not be given their cell phones when they go to school, work, or any other off unit activity.

Q: Can I bring food to the program?

A: Visitors are only allowed to bring food that is going to be eaten during the visits.  Youth may not receive additional snacks, drinks, meals, etc.

Q: What can my child have at the program?

A: The youth are allowed to have enough clothing to last them one week.  They may also bring shoes, personal hygiene products and their own bedding.  Each child is assigned a laundry day in order to wash their own laundry.  The program will provide bedding and hygiene items to participants who are in need.  Residents may also have other small possessions.

Q: Can my child wear their jewelry?

A: Residents are allowed to wear their own jewelry.  It is strongly suggested that residents either give valuables to their family members or allow staff to lock them in the unit safe.

Q: Can my child have money while s/he is at the program?

A: Youth should not have more than $10.00 in cash.  Any amount over $10.00 will be placed in the safe until it can be returned to the youth's guardian.

Q: Will my child have their own room?

A: Probably not.  There is one single room, three doubles and one quadruple.

Q: Does your program conduct strip searches?

A: No.  However, anytime a youth returns to the program their belongings are searched.  In addition, the youth will receive a pat search by a staff member of the same gender.

Q: Have a question that is not answered here?

A: Please contact:
Stephen Rivers
Assistant Director
508-587-1896 ext. 213

New Bedford STARR

For more information, please contact Ana Estrella, Director, at 508-990-1902.

Fall River Group Home

For more information, please contact Sharon Magan at 508-678-8936.